These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the services provided by TISAL, a shipping company, including but not limited to logistics, cargo services, customs brokerage, and related services (collectively, “Services”). By using our Services, you agree to comply with these Terms.
1. Introduction
TISAL (“we”, “us”, “our”) is a provider of shipping and logistics services across the Caribbean and beyond. These Terms outline the conditions under which we offer our Services, including but not limited to transportation, cargo handling, warehousing, customs brokerage, and other related activities. Please read these Terms carefully before engaging with our Services.
2. Definitions
Refers to any individual or entity using TISAL’s Services.
Refers to all logistics and shipping-related activities provided by TISAL, including, but not limited to, cargo handling, transportation, customs clearance, and warehousing.
Refers to these Terms of Service.
3. Services Provided
TISAL provides a comprehensive range of shipping and logistics services, including, inter alia:
4. User Obligations and Responsibilities
As a user of TISAL’s Services, you agree to:
5. Privacy Policy and Data Protection
TISAL is committed to protecting your privacy. We will collect, use, and disclose personal data only in accordance with our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you agree to the collection and use of your personal data as outlined in our Privacy Policy.
6. Compliance with International Laws and Regulations
TISAL operates in full compliance with all applicable international shipping laws and regulations. These include:
TISAL adheres to international maritime law, ensuring the safe, efficient, and environmentally responsible operation of our shipping activities.
We follow IMO guidelines for maritime safety, security, and environmental protection.
TISAL utilizes Incoterms to outline clear terms for the shipping of goods, which govern the responsibilities of both the buyer and seller in international shipping transactions.
TISAL complies with all applicable customs regulations for international trade, ensuring that all shipments meet the legal requirements of the countries involved.
When shipping by air, we adhere to the regulations established by IATA for the transportation of goods.
By using TISAL’s Services, you confirm that you are aware of and will comply with these international laws and regulations.
7. Liability and Limitation of Liability
TISAL will exercise reasonable care in providing its Services. However, TISAL’s liability for any loss or damage to goods during transportation shall be limited in accordance with the terms outlined in our shipping contract and applicable law. TISAL will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services.
8. Force Majeure
TISAL will not be held liable for failure to perform under this Agreement if such failure is caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, civil unrest, pandemics, or other unforeseeable events that prevent the timely or proper fulfillment of our Services.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Trinidad and Tobago. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Trinidad and Tobago.
10. Amendments and Modifications
TISAL reserves the right to amend, modify, or update these Terms at any time without prior notice. Any changes will be posted on our website, and your continued use of our Services following such changes will constitute your acceptance of the revised Terms.
11. Dispute Resolution
In the event of a dispute, TISAL encourages resolution through informal negotiations. If the dispute cannot be resolved informally, it will be resolved through binding arbitration under the laws of Trinidad and Tobago.
12. Termination
TISAL reserves the right to terminate or suspend your access to our Services at our discretion, including if we believe that you have violated any part of these Terms.
13. Miscellaneous Provisions
These Terms constitute the entire Agreement between you and TISAL regarding the use of our Services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.
Acknowledgment
By using TISAL’s Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.